Consumer
Date published:
How Do You Meet Rising Customer Expectations Cost-Effectively?

As consumer expectations rise, so too does the cost of meeting them. How can today’s supply chain directors balance service standards and cost to consistently satisfy—and retain—their customers? The digital world has given consumers unparalleled access to businesses the world over. With this comes choice, convenience, and the ability to make more economic purchasing decisions.

Automotive
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3 Ways Smart Contracts Will Transform Supply Chains of the Future

Smart contracts, and the blockchain technology that underpins their use, are almost tailor-made for today’s complex, multifaceted supply chains. A study conducted at the Port of Antwerp, Belgium, found that, on average, there are 200 different interactions between 30 different parties involved in moving one container from one location to another. Each of those interactions

Technology
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Could Improvements in the Quality and Speed of Your Repairs Give You a Competitive Advantage?

By improving the quality and speed of repairs in line with increasing expectations, companies stand to gain competitive advantage. The efficiency of today’s repair models can be measured in two key ways. The first of these is speed. Consumer dependency on technology has led to increasing expectations in repair lead times – in a world

Automotive
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6 Data Skills Your Supply Chain Shouldn’t Be Without

In part 1 we explored why data literacy is so important to supply chain success. In part 2, let’s take a closer look at the key skills required for using data more effectively. ‘The purpose of this role is to mine, collate, interpret, and recommend detailed and summarised decision-making analysis of sales forecasts for our

Automotive
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AI and the future of supply chain management

Encompassing multiple, often overlapping disciplines across the supply chain, artificial intelligence is set to empower supply chain management on a global scale. As Forrester puts it, we’re six years into the Age of the Customer, when digitally empowered consumers place increased service expectations on every brand interaction. The Chartered Management Institute suggests that emerging technology

Automotive
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Considering Supply Chain Technology? How to guarantee ROI

While the right technology (applied in the right way) can make your supply chain incredibly efficient, many companies are struggling to ensure that they get a sound return on their investment. Gone are the days when a single system or ‘killer app’ would deliver superiority in a sector. With the lightning fast pace of change

Automotive
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Data Literacy: What It Means and Why It’s Essential for Supply Chain Success

Big data presents a phenomenal opportunity to predict demand fluctuations, implement timely actions, and reduce risk – if you have the means of reading and analysing it. Supply chains are getting smarter. Emerging technologies such as artificial intelligence, robotics, and the Internet of Things (IoT) are capable of gathering and sharing data across the length

Automotive
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Set Your Watch by Robotics, the Future of Warehousing

Where should you start when looking to embrace automated warehousing, and what are the challenges you might face along the way? An automated warehouse is a breathtaking sight: picture a circuit-board of activity as scores of box-shaped robots soar between pallets, scanning shelves and retrieving stock for delivery to a picking station. This is just

Automotive
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Automotive Supply Chains: the Coming Revolution

Automotive supply chains are facing a massive revolution that will see driverless cars, shrinking production volumes and highly customised products shaping the sector. While these developments are seemingly unconnected, they do have one thing in common—all of them will require greater agility in the supply chain. Driverless cars Autonomous vehicles are within sight, with the